Privacy Policy

GoTravelReady ("we," "us," or "our") operates the website https://www.gotravelready.com.

IMPORTANT: GoTravelReady is a private travel assistance agency. We are not affiliated with, endorsed by, or connected to the Government of Cambodia or any other official government body. We provide professional travel preparation services, document assistance, and personalized support for a fee. Travelers may complete certain formalities directly through official channels without our assistance services.

To provide our assistance services, we collect the following Personal Identifiable Information (PII):

• Identity Data: Full name, gender, date of birth, nationality, and passport details (number, expiry date, scans).
• Contact Data: Email address, phone number, and physical address.
• Travel Data: Intended dates of entry/exit, travel purpose, and accommodation details.
• Payment Data: Credit card details are processed securely via third-party providers (Stripe). We do not store full credit card numbers on our servers.

Your data is used strictly for:

• Processing and submitting your e-Visa/e-Arrival applications.
• Reviewing your documents for errors or omissions to prevent government rejection.
• Providing 24/7 customer support regarding your application status.
• Complying with legal and regulatory obligations.

We share your information ONLY with the following parties:

• Government Authorities: To process your official travel authorization.
• Secure Payment Processors: To facilitate transactions (Stripe).
• IT Service Providers: For hosting and maintaining our secure database.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

We implement industry-standard security measures to protect your PII:

• SSL Encryption: All data transmitted between your browser and our website is encrypted via Secure Socket Layer (SSL) technology.
• Secure Storage: Passport scans and sensitive documents are stored in encrypted environments and deleted once the service is completed or upon legal expiration.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Depending on your location, you have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data ("Right to be Forgotten").
• Withdraw consent for data processing at any time.

To exercise these rights, please contact us at: support@portailvisa.com

We use cookies and tracking technologies (such as Google Analytics) to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

If you have any questions regarding this Privacy Policy or our data practices, please contact: